# Alliance Innovations > Alliance Innovations is an enterprise web development and digital experience platform (DXP) firm headquartered in San Diego, California. Founded in 2019, the company builds, maintains, and supports websites and web applications for healthcare systems, government agencies, and higher education institutions. Alliance Innovations is a Sitecore Platinum Partner and works across 10+ CMS platforms including Drupal, Sitecore, Optimizely, and Next.js. The company is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB), holds a GSA MAS contract, and maintains ISO 9001, ISO 27001, ISO 31000, ISO 20000-1, and ISO 42001 certifications. Alliance Innovations also owns LightTrail, a HIPAA-aligned web analytics platform for healthcare marketers. ## Services - [Technology Strategy & Digital Transformation](https://www.allianceinnovations.com/services): Digital marketing technology audits, martech platform selection, architecture planning, omnichannel personalization strategy, cloud architecture, and performance assessments. - [Custom Development & Mobile Apps](https://www.allianceinnovations.com/services): Website development, custom web applications, CMS and DXP module development, mobile apps, progressive web apps, APIs and web services. - [CMS & DXP Platforms](https://www.allianceinnovations.com/services): Platform assessment, headless and composable architecture, implementation, optimization, third-party integrations, and personalization across Sitecore, Drupal, Acquia, Shopify, Contentful, Craft CMS, WordPress, Optimizely, and Adobe. - [E-Commerce](https://www.allianceinnovations.com/services): Enterprise e-commerce solutions, platform optimization, and digital storefront development. - [UX & Creative Design](https://www.allianceinnovations.com/services): Data-driven UX methodology, responsive design, accessibility (WCAG 2.2 AA), and user experience strategy. - [Analytics & Data](https://www.allianceinnovations.com/services): Web analytics implementation, data strategy, and performance measurement. - [Managed Services & Support](https://www.allianceinnovations.com/services): Post-launch website support with defined SLAs, incident management, change management, and ongoing optimization. - [Communications & Collaboration](https://www.allianceinnovations.com/services): Voice and messaging solutions, system integration, and collaboration technology. ## ISO Certifications - [Certifications Overview](https://www.allianceinnovations.com/certifications): Alliance Innovations holds five ISO certifications covering quality management, information security, risk management, IT service management, and AI governance. - [ISO 9001: Quality Management](https://www.allianceinnovations.com/certifications/iso-9001-quality-management): Certified to ISO 9001:2015. Governs sprint planning, QA gates, change management, and delivery consistency across all project engagements. Registered May 2026, valid through May 2029. - [ISO 27001: Information Security](https://www.allianceinnovations.com/certifications/iso-27001-information-security): Certified to ISO/IEC 27001:2022. Covers access controls, encryption, incident response, vendor security evaluation, and HIPAA-aligned safeguards for healthcare web platforms. Registered May 2026, valid through May 2029. - [ISO 31000: Risk Management](https://www.allianceinnovations.com/certifications/iso-31000-risk-management): Compliant with ISO 31000:2018. Structured risk identification, assessment, and treatment integrated into project planning, sprint execution, and change management. Independently assessed May 2026, valid through May 2029. - [ISO 20000-1: IT Service Management](https://www.allianceinnovations.com/certifications/iso-20000-1-it-service-management): Certified to ISO/IEC 20000-1:2018. Defines SLAs, incident response workflows, change management, problem management, and service reporting for managed services engagements. Registered May 2026, valid through May 2029. - [ISO 42001: AI Management System](https://www.allianceinnovations.com/certifications/iso-42001-ai-management-system): Certified to ISO/IEC 42001:2023. Governs AI impact assessments, bias evaluation, data governance, model monitoring, and third-party AI component evaluation across LightTrail and client AI implementations. Registered May 2026, valid through May 2029. ## Case Studies - [WellSpan Health](https://www.allianceinnovations.com/case-study/wellspan-health): Sitecore DXP implementation with AI-powered search, HIPAA-compliant personalization, and Epic/MyChart integration for a regional health system. - [Port of San Diego](https://www.allianceinnovations.com/case-study/port-of-san-diego): Web development and technology consulting for a major California port authority. - [Altru Health System](https://www.allianceinnovations.com/case-study/altru-health-system): Web development for a North Dakota health system. ## About - [About Alliance Innovations](https://www.allianceinnovations.com/about): Founded 2019, headquartered at 2305 Historic Decatur Rd, Suite 100, San Diego, CA 92106. Certified minority-owned, SDVOSB. Leadership: CEO Demetrios Kontizas (USMC veteran, former VP of Technology at Mirum, SDSU), COO Kevin "Kash" Kashou (13+ years digital experience, former Associate Director of Experience Development at Mirum, Art Institute of California), CTO Russell Reid (USAF veteran, 15+ years engineering experience, former senior roles at Mirum), and VP of Operations Christina Postma (10+ years in technology and digital strategy, product and program management). - [Contact](https://www.allianceinnovations.com/contact): Contact page for inquiries and project discussions. ## Products - [LightTrail](https://www.lighttrail.com): A HIPAA-aligned web analytics platform built for healthcare marketers. Privacy-first, enterprise-capable alternative to Google Analytics for health systems handling protected health information. ## Blog - [Best HIPAA-Compliant Web Analytics Platforms for Health Systems](https://www.allianceinnovations.com/blog/best-hipaa-compliant-web-analytics-platforms-health-systems): Comparison of HIPAA-compliant analytics options for healthcare organizations. - [Introducing LightTrail](https://www.allianceinnovations.com/blog/introducing-lighttrail-new-chapter-our-healthcare-analytics-platform): Announcement of the LightTrail healthcare analytics platform rebrand. - [Alliance Innovations + WellSpan Health Case Study](https://www.allianceinnovations.com/blog/case-study-alliance-innovations-wellspan-health): Detailed case study of the WellSpan Health Sitecore implementation. - [Sitecore Platinum Partner Announcement](https://www.allianceinnovations.com/blog/alliance-innovations-becomes-platinum-sitecore-partner): Alliance Innovations achieves Sitecore Platinum Partner status. - [2025 Sitecore Digital Impact Award](https://www.allianceinnovations.com/blog/alliance-innovations-wins-2025-sitecore-digital-impact-award-digital-experience-leadership): Award recognition for digital experience leadership with WellSpan Health. - [2025 eHealthcare Leadership Awards](https://www.allianceinnovations.com/blog/alliance-innovations-and-wellspan-health-recognized-two-major-wins-2025-ehealthcare-leadership): Two award wins recognized at the eHealthcare Leadership Awards. ## Government Contracting Alliance Innovations holds a GSA MAS contract (47QRAA25D0040) and is registered with SAM.gov (UEI: Z749W1DYRCN8). The company maintains SDVOSB, VOSB, Minority-Owned, SDB, California DVBE, and New York State Service-Disabled Veteran-Owned Business (SDVOB) certifications. NAICS codes: 541511, 511210, 518210, 541430, 541512. ## Industries Served Healthcare, government (federal, state, local), and higher education. ## Technology Platforms Sitecore, Drupal, Acquia, WordPress, Optimizely, Adobe, Contentful, Craft CMS, Shopify, Next.js, and custom development.